We i.e Downtown Fashion(https://www.downtownfashion.in) can only offer replacement or refund in case of issue regarding size within 3 days of received product by buyer. Please contact us through the Contact Us form or chat with us or call Mr. Jay Dadarkar on 8879391759(Whatsapp Between 6pm to 10pm).
Incase of replacement, the shipping charges of returning product are bared by customer where as cost of sending new product is born by us i.e Downtown Fashion.
In case of refund, we will only refund once we receive the product in acceptable condition. The shipping charges are born by customer.
In case of issues regarding size, please take a note that the clothing and accessories feature a standard size. Hence, we cannot offer you (the customer) stitching or fitting. Our sizes are standard. However, a customer can get his outfit stitched according to his size as mentioned in the size chart page. However, if the outfit is stiched according to the buyer’s size, it won’t be refunded or replaced.